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The Madison Public Library is seeking consultants to provide an operational assessment of Madison Public Library structures and processes. We are seeking the development of an optimal system-wide level operational model (or models) that includes staffing levels, deployment of staffing, services offered, and days and hours of operations. The desired model should also address overall organizational structure, what staff to supervisor ratios are appropriate, and how the model could be made scalable and sustainable to best serve a growing Madison community. In addition to this operational model, we are looking for a review of our existing workflows, including those in technical services, circulation, and other process-oriented support functions, to develop operational efficiencies.